Tenant FAQs

Answers to your frequently asked questions

Can you hold a place for me?

Once approved, we can hold a property for up to 3 weeks.
What deposits or fees do you require?

We require a security deposit of 1 full month's rent. We have cleaning, pets, and a monthly “Resident Services Package” fee(s).
Do you inspect my home?

Yes, we do inspections before, during, and after your move-in. Don’t worry - before inspecting, we pick a day and time that works best for you!
You have a property I want to rent. How do I apply?

Click HERE to view our available rentals. Once you find a property, click the “Apply Now” button.
How do I pay rent?

You can pay rent via your 24/7 secure online portal HERE.
I want to get a pet. What should I do?

Fill out a pet screening application, we will then send you a pet addendum to sign.
I want to move out, but my roommate wants to stay. What should I do?

Send an email to Contact@ascendapm.com and we will send you a lease modification to have signed.
My lease expiration is coming and I want to move out. What should I do?

Send an email to Contact@ascendapm.com and we will start your move-out process and walk you through the next steps.